Q1: Are you trading company or manufacturer ?
A: LEDFUL is a professional LED display manufacturer, having been enrolled in led display industry with professional R&D team and skilled QC team for 12 years
Q2: What is the control system? How is it?
A: We use Nova control system. Support cluster play and management. Support APP/ Phone/ WIFI/ Ipad/ Laptop/ PC/ Cloud control. It’s very easy and convenient to control the screen.
Q3: What is your best service?
A:One to one sales engineer to customer responsibility system. We will do:
1. Know your project and provide the best solution for it;
2. Track your order and let you know each step and detail of it;
3. Teach you how to install and use the screen;
4. Care the subsequent use of your screen and ensure your after - sales service be well,
5…6…etc.
Q4. How about your delivery time?
A: Generally, it will take 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5:How about your Warranty Term?
A:3-year warranty. Structure design, installation problem, program the screen, how to use the screen…don’t worry, we have professional after-sale team to solve your any questions after you placed an order. And your exclusive sales engineer will also help you get over any problems.
